Thorne Research, Inc is headquartered at 558 Omni Industrial Blvd and 620 Omni Industrial Blvd., Summerville, South Carolina 29486. …

Many Thorne products may be eligible for HSA/FSA use when they qualify as a medical expense under IRS guidelines. Thorne partners with TrueMed, which helps determine eligibility and allows you to use your HSA or FSA at checkout for qualifying…

See Thorne’s Returns and Exchanges policy here: https://www.thorne.com/faqs/returns-and-exchanges.

Truemed is required by its payment processor and IRS rules to return funds only to the original payment method. Truemed cannot reroute the refund, issue it to a different card, or provide an alternative form of reimbursement. Once the refund is…

Unfortunately, Truemed is currently only available in the United States.

Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!

Generally it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, …

You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t los…