Thorne now accepts FSA/HSA funds via Truemed!

Rewards

What happens if I cancel an order? How will that affect my Reward Tier status?

The dollar amount associated with a canceled order does not count toward a Member’s total yearly purchases, nor will a canceled order count toward eligibility for a Reward Tier. Because a Member is charged for an order at the time of the order’s shipment, if an order is cancelled before the order is shipped, then the Member’s Reward Tier will not be affected.

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