At this time, Truemed can only be used for eligible one-time purchase products and is not available for subscription or recurring orders.

Yes! We offer a 10% subscription discount on refill orders, or 20% discount if you have 3 or more products on subscription; retail accounts only.

Auto-ship subscriptions can be updated/changed through your “Profile” section of the website. Upon login, click “Subscriptions” then by each subscribed product you wish to update, click Modify>Edit and update your credit card, address, …

Thorne offers an Online Dispensary program for this situation. You are automatically signed up for the Online Dispensary program when you register as a new customer. This program allows you to offer Thorne products to your patients without …

Log into your account on thorne.com and visit the “Communications” tab. There, you can select the specific type of messages you’d like to receive, or you can unsubscribe from all Thorne marketing emails.

If you did not get directed back to the website order confirmation page, or receive an email notification with your order number, then no, your order did not get submitted. In these instances, you should review your PayPal account, being sure all …

Thorne’s primary objective is to provide our customers with the most comprehensive and innovative products possible, in addition to substantive information to educate and support the nutritional needs of our customers. Collecting this persona…

There are various reasons why a subscription may not generate. It may be that the item on subscription was not in stock at the moment, the payment method has declined, the shipping address needs verified or possibly a system failure. If a subscription…