Customers will be able to activate and complete their test kits and health panel in-lab testing through June 1, 2026. Customers with un-activated kits, or lab requisitions, will receive communication via email to help ensure they complete the process in …

Yes, your past test results and insights will continue to be available within your Thorne.com account.

All data continues to be handled in accordance with our privacy policies and industry standard. See more information here.

Please contact our customer service team at [email protected].

When you order a Thorne health test on thorne.com, your test is authorized by a physician, which generally makes it eligible for FSA/HSA use. Thorne also partners with TrueMed, which helps determine eligibility and enables you to pay with your FSA or

Yes. Please contact Thorne and we will send you a replacement kit for a $25.00 shipping and handling fee. Be sure to update your activation code if you send back the tube to the new kit, as this code is linked to your name and results.

There is no need to make an account with the lab, but we do suggest making an appointment for your draw! By registering an account with Thorne and purchasing the Biological Age test, the lab will know who you are and what blood to draw. Your resul…

Don’t worry, there is no penalty. You have two options: you can reschedule or show up as a “walk-in” at the lab and wait for the next available phlebotomist.